Elastic Calling


Elastic Calling is TextNow’s unique ability to have our calls choose the best route for your call to improve quality. TextNow tests the quality between wifi, 3G/4G and voice, and switches on-the-fly to the path that gives you the best calling experience.

You can find those settings in your TextNow Settings menu, under Calling > Elastic Calling:

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Data Fallback: Allows TextNow to send and receive calls through your carrier's 3G/4G network, without Wi-Fi

Voice Fallback: Allows TextNow to send and receive calls through your carrier's voice network.

For more information, see our FAQ here.

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Comments

  • Avatar
    Madison TextNow Support

    Hi @Robert - this is not a feature we support

    @Ramkumarjha - could you head over to our Live Chat for further assistance at www.textnow.com/wireless they're available from 10am-5:30pm EST

    @லட்சு Vi - could you head over to our Live Chat for further assistance at www.textnow.com/wireless they're available from 10am-5:30pm EST

  • Avatar
    Valeria TextNow Support

    Hey Curtis! I'm terribly sorry to hear of that. I would recommend to head over to our live chat support between 10am-5:30pm EST so we can verify some information and assist you further!

  • Avatar
    Ladarius Eastman

    Every time I try to call a number it stops the call and says call rejected

  • Avatar
    Valeria TextNow Support

    Hey Ladarius! Please head over to our live chat support between 10am-5:30pm EST so we can further assist with troubleshooting and testing!

  • Avatar
    Valeria TextNow Support

    Hey @Robert- We don't allow for our calls to be recorded.

    @Ramkumarjha- Are you connected to either Wi-Fi or data during this time? Can you try to clear your app by uninstalling it and reinstalling?

  • Avatar
    null null

    Your live chat support is not working?

  • Avatar
    Valeria TextNow Support

    Hi there! Can you please clarify what doesn't seem to be working?

  • Avatar
    Ariel Combs

    How do you turn it off

  • Avatar
    Tracy Liston Ramirez

    Calls being rejected

  • Avatar
    Valeria TextNow Support

    Hey @Ariel- You can certainly disable these settings- just open up your TextNow app- tap on the top left parallel bars to open up the menu- tap on the top right gear icon to open up your settings. From there, tap on "Calling"- Elastic calling- disable any features you don't wish to be on.

    @Tracy- My apologies for the inconvenience, as it looks like your calls are being temporarily restricted due to high volume usage.

  • Avatar
    Siacri Sixx

    Why is it that i suddenly cannot make calls or take them only texting..it was fine two weeks ago.. im about to call it quits

  • Avatar
    Sonu Sonu Rathour

    Sir call Nahi connect Ho pa rahi
    Kya kare

  • Avatar
    Angela Gibson

    Why does my phone only work in my room it doesn't work outside I can't call nowhere if I'm not in my room my phone doesn't ring or can't call out

  • Avatar
    Rosemarie Dickens

    Trying to get my contacts on my Text Now Number.

  • Avatar
    Elaine White

    My phone only rings twice then goes to Voicemail. It's not my phone's setting because when I use Facebook Messenger's call feature it rings many times b4 going to Voicemail.

  • Avatar
    Donna Shaffer

    Same problems same answer why do you even offer this option when all u do is send us somewhere else

  • Avatar
    null null

    Dear sirs!

    My number (386) 662-0594 doesn’t work. It receives calls but doesn’t do outgoing calls.

    You took payment from my card orderly in time, but I cannot use my number.

  • Avatar
    Amanda Smith

    When my iPhone is locked the app will not show incoming calls I don’t have data only WiFi service and when at home where WiFi is in 24/7 still don’t get calls when phone is locked and not in use help!!!!

  • Avatar
    Amanda Thomason

    How can u make your calls anonymous?

  • Avatar
    Richardkelvin Anderson

    My calls not dailing was working perfectly until lately and it's saying enable data roaming on my settings and the app got no settings feature

  • Avatar
    Andrey Mena

    My app does not allow me to make call it says call rejected

  • Avatar
    Kristen Weathersbee

    It not showing up when some one calls or ringing

  • Avatar
    Beth Robinson

    I tried calling my number and it’s saying the code I dialed is incorrect

  • Avatar
    Samanthajsanders28

    Mine doesnt show voice fallback just wifi fallback.. Can i still recieve calls an should i have either on of these on or off to recieve my calls

  • Avatar
    Tammy

    When someone calls me, my phone doesn't ring, even though my wifi signal is strong. How can I fix this?

  • Avatar
    Jamesashley575

    My friend has text now but I can't remember her number. How can I find it?

  • Avatar
    Joey Schaller

    Why does my name show up as winninkioff on my friends and families caller ID's? They don't know it's me that's calling and I don't know how to put my real name on there.

  • Avatar
    Meli Love

    This app is only working for text messages but when calls come it only shows me they called hours after I got a call. When I call out it only says dialing but doesn't call out. Please help me fix this I need to make calls out.

  • Avatar
    Chip Nelson

    My phone had been freezing up really bad here lately

  • Avatar
    Chip Nelson

    My phone had been freezing up really bad here lately

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