How To Log Out Of All Other Devices (Android)

TextNow has added the ability to log out of all the other devices your account is currently logged into, right from the TextNow menu. Very useful for the times you forgot to log out of your home computer or other devices, to prevent people from using your account accidentally.

Currently, this setting is only available on our Android app, as of version 5.24.1 and later. Make sure you update your app (if needed) through the Google Play Store app on your device.

Here's how to log out of all other devices:

  1. Open your TextNow app.
  2. Tap on the main menu 3dashes.png button.
  3. Tap on the Settings  ic_settings_24dp-2.jpg  button.
  4. Tap on Account.
  5. Tap on Log out of all other devices on that page. 
  6. On the dialog box that comes up, tap Log Out to log out of all other devices except the device you're currently using.

    Screenshot_20170828-130837.png

 

 

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Comments

  • Avatar
    David Holland

    Can i put it in this phone okay

  • Avatar
    Valeria TextNow Support

    Hey David! If you're looking to see if your own phone is compatible with our service, please head over to our live chat support on textnow.com/wireless so we can look into its compatibility!

  • Avatar
    Darryl Rickett

    I cant get my new sim card to work. When i ordered it i used my account to order the phone but i got it for my boyfriend's phone how do i get him his own account number

  • Avatar
    Valeria TextNow Support

    Hey Darryl! We would need to be able to test this out with both of your accounts available, and the phone(s).

    Please reach out to one of our live chat representatives on textnow.com/wireless for further assistance!

  • Avatar
    A. M.

    How can I make sure that there aren't more then one person using my account from other devices?

  • Avatar
    Valeria TextNow Support

    Hey there! Essentially, the most that you can do is log yourself out of all devices and reset your password for extra security.

  • Avatar
    Bianca Lace

    im on a laptop which doesnt seem yp be giving me the option to log out of all other devices. pease help me ASAP

  • Avatar
    Valeria TextNow Support

    Hey Bianca! This feature is currently only available on the Android app, so we've logged you out as per your request :)

  • Avatar
    Reawna 3

    Im on a laptop also and I cant log my account off on other places. Can someone help me please?

  • Avatar
    Kristina Fricke

    I also cannot figure out how to do it. Can you please log me out of every devise iys logged on to currently. Ty

  • Avatar
    K Nicole

    i need logged out of all devices im on computer but i dont have access to android devices, i have already changed my passswordd

  • Avatar
    Valeria TextNow Support

    Good morning all!

    I've logged you all out of your sessions :)

  • Avatar
    Jose M Puebla

    Where I find my,account

  • Avatar
    Valeria TextNow Support

    Hey Jose! I'm afraid we will need some more clarification from you. You do appear to have an account with us, but if you're having issues accessing it, please feel free to speak with one of our live chat representatives on textnow.com/wireless for further assistance :)

  • Avatar
    ♡Qüëēņ ||\|ë||¡ë☆

    I cant log out on the textnow app ... I oñly have another friends Phone right now... por favor need it to be logged out of the device i was Just on last OR all others is fine if thats the only way to do it but need it done ASAP por favor... please help NOW!?!?! Please & Thanks you!!!!

  • Avatar
    Kira BkLynn

    please help! I need to be logged out a friends phone (& any other devices) ASAP and right now I can only access my laptop for the website. please help!

    ..but FIRST I have to mention... i LOVE the android feature to logging out all devices while still using and remaining logged into my current cell phone I happen to be on in the moment. The convenience and piece of mind knowing my personal and private interactions with my information at risk....is quickly & easily shut out to anyone but myself w/just one click! :) if only i could access this option on my laptop this would be the best thing textnow has to offer compared to other mobile texting apps...
    this feature is a LIFE SAVER...did I mention I LOVE THIS OPTION!

    Thank You TextNow! :)

  • Avatar
    Valeria TextNow Support

    Hey Janell! I've logged you out, but for future reference: If you're logged into an Android device, even if it is a friend's device, you can always log into your account and find the "log out of all devices" button yourself :)

    @Kira- thanks for the feedback :) Looks like you already are logged out, but we'll certainly pass along that feedback to our engineering team!

    Edited by Valeria TextNow Support
  • Avatar
    Chris Barnes

    Want to delete a account that was hacked

  • Avatar
    Chris Barnes

    Cl.barnes55@textme.now this is my account that was hacked, is there a way for me to just delete it. I can't log on

  • Avatar
    Valeria TextNow Support

    Hey Chris! We're afraid that we do not permanently delete accounts.

    We have destroyed all open sessions, and if you'd like further assistance with resetting the password, I would suggest to head over to our live chat support for further verification.

  • Avatar
    Nina Solvalu

    I also cannot figure out how to do it. Can you please log me out of every device I'm logged on to currently. Ty

  • Avatar
    Mandee Leann

    I need help I'm logged into an iphone and trying to log out of all other devices, the samsung
    that my ex has of mine, please help. Hes harassing me

  • Avatar
    Mandee Leann

    my account is @flynan12345

  • Avatar
    Lou Haynes

    Hey my text now number is 901-430-0975 I've been using this number about 3 months yesterday the text now app accidentally got uninstalled. I immediately reinstalled the text now app..I used the email and password that I've been using for this number.But they told me to reset my password, I did they sent it to my email but when I tried to log back on they Was offering me another number under the same email .I want the 901-430-0975 Number back the phone was being used everyday it was very much active.

  • Avatar
    Valeria TextNow Support

    Hey @Nina- you can log yourself out from your Android device following the instructions listed above. In the meantime, I've logged you out for peace of mind.

    @Mandee- all taken care for you!

    @Lou- Hey Lou! That number does not seem to have belonged to you at any point in time. Your last phone number is also unavailable as it was released back in September. You do not seem to have had a number since then.
    If this is with regards to a different account, please head over to our live chat support for further assistance!

  • Avatar
    Lou Haynes

    Hey I've been using that number for 3 months.I don't understand what's going on or why it happened i jus want my number back please

  • Avatar
    Valeria TextNow Support

    Hey Lou! It could simply be that the account that number was with did not have your name on it.

    We would need to verify your account in that case, so please head over to our live chat support for further assistance :)

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