Deleting Messages, Conversations and Call Logs

The Conversations page of the TextNow app has many built-in features to help you manage your conversations and call logs. Your TextNow app should open by default to the Conversations page - you can also get there by tapping on the main menu button in TextNow and then tapping Conversations on that menu.

Deleting An Individual Message From A Conversation:

  1. Tap and hold on the individual message or messages you'd like to delete from a conversation.
  2. Tap on the garbage-can icon at the top of the screen to delete the messages.

 Deleting A Conversation:

  1. Go to your Conversation page.
  2. Swipe left on the conversation you'd like to delete.
  3. Tap on the red garbage-can icon to delete the whole conversation.

Note: Deleting a conversation will delete all the messages in that conversation permanently.

Deleting a Call Log:

While you can't delete the call log from the Call History page directly, you can delete it from the Conversations page which will also remove it from the Call History page.

  1. Find the call log you'd like to delete on the Conversations page.
  2. Swipe left on the call log.
  3. Tap on the red garbage-can icon to delete the call log.
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Comments

  • Avatar
    null null

    Does Text Now keep record of text messages or call logs once it's been deleted off a user's phone?

  • Avatar
    Valeria TextNow Support

    Hey there! We do not have a retrieval option for deleted messages or call logs. As per the law, we do have to legally keep records, so if you are in need, you can reach out to the authorities and get a court-ordered subpoena request for further assistance!

    Edited by Valeria TextNow Support
  • Avatar
    Ive Lopez

    How about if just say my girlfriend uses the same account but different phone how can I get the call log and Tex messages from that phone

  • Avatar
    Valeria TextNow Support

    Hey there! Technically, if you both are using the same account, you can just log into it on a different device or browser, and have access to the same messages.

  • Avatar
    Jill Stephenson

    I need to log all devices out of my account or delete all conversations on every device. How do I do this?

  • Avatar
    Jill Stephenson

    And if you could edit the name on my post for privacy is appreciate it. Please log out of all active sessions for me and delete all the messages.

  • Avatar
    Valeria TextNow Support

    Hey there! I'm afraid that we can't edit the name from our end. Furthermore, for privacy reasons, we cannot delete your messages remotely.

    I have logged you out of all your devices, and should you need to, you can log back in and delete your messages individually.

  • Avatar
    Trudy Ficklin

    How do I lock a message?

  • Avatar
    Brett Patterson

    Please log me out of all devices asap!!!

  • Avatar
    Brett Patterson

    I would greatly appreciate it thank you !!!!

  • Avatar
    Valeria TextNow Support

    Hey Trudy- not sure what you are referring to, would you be able to clarify?

    Brett- all done!

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