Enabling Your Microphone On TextNow.com

If you would like to try calling over our website, you'll need to make sure the device you're using has a microphone available to use. Here's how to allow access to your microphone:

1. Log into your account here at www.textnow.com and go to your Conversations page. in the top left-hand side, click on the New Call button.

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2. If a number pad comes up, your microphone is already set up. Otherwise, you'll see this screen:


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On that page, follow those instructions to select Allow and Remember on the Adobe Flash Player box.

3. If you don't see that pop-up, and you're still having problems with your microphone, you'll have to look into your settings on your browser. Each browser will have different settings; here's an example of how to do it in Chrome:


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Click on the little picture of a lock in Chrome's address bar to bring up this menu. Next to Microphone, make sure you have Always allow on this site checked.

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Comments

  • Avatar
    Connie Trosper

    My phone is on mute? I can't hear the ringing.

  • Avatar
    Valeria TextNow Support

    Hey Connie! It seems like you're using the free app on your Android device. This may just be an issue with the device itself, which we are limited in how much we can discern remotely.

    I'd suggest for you to look into your device's settings- notification, to make sure that everything is enabled correctly. Next, you can try to look through the TextNow app's settings to ensure that you have a ringtone setup! This can be done as such:

    1. Open up the TextNow app- tap on the top left parallel bars to open up your menu
    2. Tap on the top right gear icon to open up your settings
    3. Tap on Calling to make sure you select a ringtone!

  • Avatar
    My Name

    This doesn't work. I've tried enabling Flash and its pointless. When I use the program in Windows 7 it works. But online with Chrome (quite recent version) it doesn't.  The problem is Adobe Flash.  Its  a disaster.  

    Edited by My Name
  • Avatar
    JENNY S :-*

    The problem is with Adobe Flash, because recently I had to download Google Chrome to be able to use the calling feature on my free texting app which I had to enable incoming calls as well as setting up the microphone-(Had to click on ALLOW & REMEMBER!) I just bought a BRAND NEW set of ear phones that came with a microphone,(mouth-piece) cord that you can plug your ear phone jack into & now you can answer your phone with a single press of the button that's on the front of the mic that also has a clip-(that looks like/acts like a MINI clothes pin) on it so you can clip it on your clothes somewhere or collar for easy use & access to your answer/end call button! Now you can talk & listen to your music! I know it worked very well because I tested it in many different phones, A mp3 Player, a IPhone, & my daughters tablet! So now that the mouth piece & ear phones are working & I got everything done that I needed to do, to choose my mic, & checked the boxes-Allow & Remember & finally got the dial pad to come up, all I could do is listen to my voicemails but couldn't make or receive calls because it wasn't picking up my voice & when people called me it went straight to voicemail, it DIDN'T ring & I even went into my settings & clicked on the box that was checked off that said, "SEND MISSED CALLS TO VOICEMAIL", & still my phone doesn't ring & ALL my calls are going straight to voicemail!! Why? & from ANY other cell company doesn't matter who you are with, Rogers, Telus, Koodo, Virgin, Bell, etc...you can text to a landline & they can reply back in a voicemail kind of way but the landline can ALWAYS receive texts from a cell phone but with Text Now all my texts that are sent to a landline says that the message was sent but they weren't because NOT ONE text got sent why??? can I text to a landline number with Text Now or only to a mobile number???? If not I think it's something that text now NEEDS to change ASAP because even if the landline user wishes not to send a reply back at least they got the text msg that was sent!! sometimes it's VERY IMPORTANT to send a text to someone but they only have a house phone so now u can't get any messages to them and they can't get any to you!!!! PLEASE WORK ON CHANGING THIS ASAP!!!! :-P Thanks

  • Avatar
    Valeria TextNow Support

    Hey Jenny! If you're using your mobile phone, I would actually recommend that you download the app directly from the Google PlayStore (or Apple App Store) for the mobile calling functionality.

    With regards to texts to landline, that is usually controlled by the receiving carrier, not by us. So even though the message seems sent from your end, the other carrier may be rejecting it for whatever reason. Either way, I would highly recommend to try and download the mobile app and test it out on your phone first!

  • Avatar
    Peggy Sustayta

    Help & Support please.I can't seem too be able too call or text with Text now . Please help me guide me in getting started receiving and sending calls & texts with Text Now .Thanks!

  • Avatar
    Valeria TextNow Support

    Hey Peggy! It seems like everything is enabled on your account correctly. This may be an issue with your connection, then. I won't be able to see much more from my end, so I'd please ask that you reach out to one of our live chat representatives (can be found on the bottom right-hand side of this page) for further assistance :)

  • Avatar
    lissy 2018

    I can't hear my phone ringing all i see is Missed call after someone tries to call me

  • Avatar
    Valeria TextNow Support

    Hey there! You don't seem to be logged into any sessions, so I'd recommend to try and clear your app (uninstall it, and re-install), and then try it out again!

  • Avatar
    Donyah Thomas

    I'm trying to call from an Xbox one. Is there a way that you can make a app for Xbox or make it Xbox compatible?

  • Avatar
    Valeria TextNow Support

    Hey Donyah!

    We can certainly pass along the feature request, though we do not technically have the capability to implement this as it would have to be a partnership with Microsoft.

    Let us know if there's anything else we can help with!

  • Avatar
    Steve Avendano

    When I make a call the person I'm calling can't hear me

  • Avatar
    Valeria TextNow Support

    Hey Steve! It may be that your microphone isn't enabled, or set up properly. It may be easier to try and download our desktop app for calling, so you don't have to worry about enabling Flash.

    Let us know if you're still having issues!

    Edited by Valeria TextNow Support
  • Avatar
    Michael Lovett

    I do IT work for some Real Estate companies where I live. I use both Windows and Linux (not a fan of Mac, Apple, or Steve Jobs). I found that the TextNow website phone only works in Firefox for me, as Chrome won't even acknowledge the microphone (on other sites as well). I don't really use it on my laptop much, but it is a nice 'extra' to have around.
    I do however, use the TextNow app from Google Playstore on my Android phone--it works like a charm!

  • Avatar
    Chelseydunbar

    I downloaded the text now app on iPad. When receiving calls it does not ring. I receive a notification after the person has already hung up and I have missed the call. I have looked all through the app and the website on how to turn on ringtones and there is not even a ringtone option in the app, only notifications. Please help! Ty

  • Avatar
    Chelseydunbar

    Also, iPad does not support abdobe but has its own mic that works just fine with calls and notifications.... Just no ring when someone calls. This is very aggravating. All calls are missed calls unless I happen to be on iPad at the time call comes in.

  • Avatar
    Valeria TextNow Support

    Hey Chelsey! It's true that you can't set up the ringtone for the iOS app at this point in time. I'd just like for you to check in your iPad settings- TextNow- notifications that your notifications are indeed allowed, and your sounds are enabled as well.

    If that is all set up correctly, I'd recommend to try and uninstall the app and re-install it anew from the App store. Please keep in mind that currently, you can't use the messaging/calling function on a tablet or mobile from the website itself (textnow.com/messaging)

    Hope that helps!

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